Change Strategist
Company: Comcast Corporation
Location: Southfield
Posted on: May 4, 2024
Job Description:
Effectv helps businesses reach the right audience with the right
message at the right time. We harness the scale and quality of
Comcast data to target advertisers' audiences across linear TV,
streaming, and video on demand and enabling clients to evaluate
performance. A division of Comcast, we have a presence in 60+
markets and an estimated reach of 96 million U.S. adults that
include both Comcast and non-Comcast households.Job SummaryEffectv,
a Comcast Company, is seeking an agile-minded,
employee/people-centric Change Management Strategist. The
Organizational Change Management group is Effectv's "internal
marketer" for strategic initiatives. The Change Strategists' job is
to convert internal customers (employees) to adopt new initiatives.
This role is responsible for delivering and embedding
organizational change management (OCM) practices into Effectv's
operations to achieve desired business outcomes. The Change
Strategist runs organizational diagnostics on new initiatives and
develops tailored strategies to foster understanding, aid employees
to adjust along a change curve, overcome resistance, deliver
know-how and achieve buy-in. In this role, the Change Strategist
will drive alignment across many overlapping complementary change
initiatives by partnering with Learning, Communications, Knowledge
Management and other contributing org representatives. The ideal
candidate will enjoy building relationships and influential change
champion networks broadly across organizations and deep within
functions. This is an opportunity for a proactive, strategic,
creative, and resourceful change leader who can manage multiple
high-level projects simultaneously.
The Change Strategist will act as a coach for senior leaders and
executives in helping them fulfill the role of change sponsor. They
may also provide direct support and coaching to all levels of
managers and supervisors as they help their direct reports through
transitions. The Change Strategist will also support project teams
in integrating change management activities into their project
plans.Job Description
-
- Works as a trusted strategist to evaluate the types and level
of change for our most complex transformational initiatives. - -
- Conducts change management assessments and defines impacted end
user groups. -
- Develops change strategies to address, then develops and
executes tactical plans to deliver the relevant change factors for
business initiatives. - -
- Develops change collateral, evaluates and ensures user
readiness. - -
- Creates and manages measurement and metrics to track
utilization, adoption and proficiency of employee changes and
monitors progress. - -
- Integrates change management activities into overall project
plan, working closely with program management to ensure alignment
of milestones. - -
- Identify and manage anticipated resistance to change and
develops specific plans to mitigate concerns. -
- Consult, train and coach project teams, manages and supervisors
on change methodologies. -
- Support organizational design and definition of roles and
responsibilities when necessary. ---- -Qualifications - -Education
/ Experience / Background -
- Experience with large-scale organizational change efforts such
as system implementations, harmonization of processes and/or
organizational design. -
- Bachelor's degree. -------
- Professional Experience and Qualifications - - -
- 5 years of Change Management, Communications or Training
experience, ideally honed through prior work experience at a top
tier consulting firm or an advertising media sales/ad tech
organization - - -
- Certified in Prosci or similar Change Management
methodology/training - -
- A solid understanding of how people go through a change and the
change process -
- Experience and knowledge of change management principles,
methodologies and tools -
- Exceptional communication skills, both written and verbal
-
- Excellent active listening skills -
- Ability to clearly articulate messages to a variety of
audiences - -
- Ability to establish and maintain strong relationships -
- Ability to influence others and move toward a common vision or
goal -
- Flexible and adaptable; able to work in ambiguous situations
-
- Resilient and tenacious with a propensity to persevere - -
- Forward looking with a holistic approach -
- Organized with a natural inclination for planning, strategy and
tactics -
- Problem solving and root cause identification skills -
- Able to work effectively at all levels in an organization -
-
- Must be a team player and able to work collaboratively with and
through others -
- Acute business acumen and understanding of organizational
issues and challenges -
- Well knowledgeable of project management approaches, tools and
phases of the project life cycle -Employees at all levels are
expected to:
- Understand our Operating Principles; make them the guidelines
for how you do your job.
- Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
services.
- Know your stuff - be enthusiastic learners, users and advocates
of our game-changing technology, products and services, especially
our digital tools and experiences.
- Win as a team - make big things happen by working together and
being open to new ideas.
- Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and
our communities.Disclaimer:
- This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and
qualifications.Comcast is proud to be an equal opportunity
workplace. We will consider all qualified applicants for employment
without regard to race, color, religion, age, sex, sexual
orientation, gender identity, national origin, disability, veteran
status, genetic information, or any other basis protected by
applicable law.EducationBachelor's DegreeWhile possessing the
stated degree is preferred, Comcast also may consider applicants
who hold some combination of coursework and experience, or who have
extensive related professional experience.Relevant Work
Experience7-10 Years
Keywords: Comcast Corporation, Bloomfield Township , Change Strategist, Other , Southfield, Michigan
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