Front Desk Receptionist $500 SIGN ON BONUS AVAILABLE
Company: Michigan Institute of Urology
Location: Troy
Posted on: May 4, 2024
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Job Description:
Description:$500 SIGN ON BONUS AVAILABLEGENERAL SUMMARY: Under
direct supervision is responsible for receiving patients and
determining the nature of their visit. Performs duties associated
with the check-in process including verification of eligibility and
benefits on all insurances, generation of referral forms and data
entry. Responds to patient inquiries. Completes the check-out
process including the scheduling of appointments for return visits
and procedures conducted in the office. PHYSICAL AND MENTAL
EFFORTS: Prolonged standing, sitting and viewing of computer
screen. Ability to deal with stressors associated with technical
work environment, patient care and urgent/emergent situations.
ENVIRONMENTAL AND WORKING CONDITIONS: Fast paced work environment.
High volume of patients checking-in and checking-out. Probability
of overtime. Rotation within the front desk, phone and file rooms.
Must be able to travel to all MIU office locations. TYPICAL DUTIES
AND RESPONSIBILITIES: Responsible for receiving all patients to the
office and determining the nature of their visit. Provides new
patients all necessary forms to establish a medical chart. Reviews
documents to ensure required fields and signatures are complete.
Performs data entry of new patient insurance information in the
Ntierprise program. Verifies and scans patient driver's license or
picture ID and insurance cards. Reviews patients insurance
information and updates patient record as needed. Contacts
patients, insurance carriers and physician's offices to verify
patient referral status for future appointments (if not completed
prior to appointment). Responds to telephone contacts from primary
care physician offices as they relate to patient referral issues.
Updates patient records for all referrals received via patient
delivery, fax and mail. Collects patient payments for office visits
and outstanding balances. Provides computerized receipts to
patients and posts payments in the Ntierprise program. Balancing
monetary transactions daily. Schedules appointments for return
visits and procedures conducted in the MIU office. Prepares
follow-up appointment cards for patient use. Facilitates physician
call back/patient follow-up. Performs various clerical tasks
including, but not limited to: Completing scripts for hospital
testing, testing preparation forms and return to work slips for
patient use; rescheduling physician appointment cancellations;
reviewing next day office schedule. Assists staff with filing and
telephone responsibilities when time constraints allow. Maintains
confidentiality of patient records. Maintains accountability for
identifying self-deficits and for updating knowledge and skills
required to perform responsibilities. Assists with housekeeping
duties of the office as needed. Demonstrates a commitment to the
vision, mission and goals of the Michigan Institute of Urology
through application of Continuous Quality Improvement.Requirements
EDUCATION: High school graduate or GED.EXPERIENCE: Minimum of 1
year experience in a professional office environment. Customer
service experience preferred.LICENSURE: NA CERTIFICATION: NASKILLS:
General clerical skills including basic computer knowledge and the
ability to type 30wpm. Good communication and interpersonal skills.
Demonstrates self-motivation and organizational abilities. Emphasis
on customer service. Requirements:PIae9993ef94f2-25660-34073091
Keywords: Michigan Institute of Urology, Bloomfield Township , Front Desk Receptionist $500 SIGN ON BONUS AVAILABLE, Administration, Clerical , Troy, Michigan
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